Blog \ customer service

by Ty McDowell, on Tuesday September 27, 2016

I believe that the mobile app is a powerful customer service tool for us to use in making everything at our studio easy for parents to do. And by doing so, we earn their loyalty and win their appreciation for accommodating their needs and preferences.” Erica Leanna, Platinum Dance Center The biggest benefit is the […]

by Ty McDowell, on Sunday August 28, 2016

Technology comes closer every day to offering a central device where we can do absolutely everything we need to do. Actually, the technology is there and it’s the service providers who have not quite completed this circle. Major organizations and institutions such as banks, media, utilities and medical facilities brought this into the main stream […]

by Ty McDowell, on Monday October 26, 2015

What really excites parents and helps you improve their experience in your facility It’s not buying new lobby furniture, offering free wifi or even providing Starbucks coffee and donuts. It’s making their experience with you awesome. Creating your own mobile app gives you the technology platform for doing this.Parents want to use their smartphones for […]