by Ty McDowell, on Tuesday September 27, 2016

I believe that the mobile app is a powerful customer service tool for us to use in making everything at our studio easy for parents to do. And by doing so, we earn their loyalty and win their appreciation for accommodating their needs and preferences.” Erica Leanna, Platinum Dance Center

The biggest benefit is the Mobile Inventor-Jackrabbit partnership allows your clients to have access to their parent portal through the app. Click here to Hear about this from a customer.

“We believe that our mobile app has enhanced our business. We’re thrilled with the way that it is seamlessly incorporated with Jackrabbit and excited about the time savings that it offers to our parents and our staff.” Mardi Obray, Peak Kids

Because of this partnership, you have the opportunity to add significant value to your business and provide a better experience to your customers.

" We’re excited that the app we developed with Mobile Inventor is so closely integrated with Jackrabbit. It puts registration, class and payment capabilities in the pockets of our parents and opens up a pipeline for direct communication with them. It’s very powerful.”  J Orkowski, Gymfinity

Offering this powerful app to your customers benefits you by enabling you to:

  • Become a technology trendsetter in your marketplace.
  • Open a window into your organization for parents and improving customer service.
  • Amp up professionalism and reducing load on your front office.
  • Grow new enrollments and improve retention by offering convenient options.
  • Increase mobile-device-produced traffic to parent portal.
  • Add an avenue for customer interaction.
  • Create time savings for staff in managing parent-related processes.
  • Streamline your operational processes.
  • Establish competitive differentiation.
  • Promote branding that stays with the parent.

Providing this powerful app to your customers gives them:

  • Access to all key data and online processes for managing their child’s relationship with facility.
  • Interaction with you and your facility at a moment’s notice on their preferred device.
  • Convenience that can only come from accessibility to you from anywhere at any time.
  • Time-savings enabled by mobile account access.
  • Transparent view of their child’s relationship with you.

These benefits are immensely valuable to you in earning loyalty, nurturing families, creating champions for your facility, increasing enrollment and revenue and enhancing the quality of experience you’re providing to your parents and students.

“We’ve basically put customer portal functionality on their phones – right next to their Facebook and banking apps. We’ve elevated our services for parents and given them conveniences in doing business with us that other children’s facilities aren’t providing.

"We know that our investment in our mobile app pays off. We track our statistics closely so that we know how to tweak our spending decisions to get the best results. Our average of 100 registrations per month from approximately 1000 monthly visitors lets us know that we’ve done something right for our customers. Mobile Inventor has helped us to make a difference in the gym’s reputation and in the bottom line.” Scott Barron, Barron Gymnastics