The use of technology has continued to expand among many gyms. Activities like scheduling classes and keeping calendars are moving out of the office and into online registration systems. And online registration has moved beyond the use of a desktop computer and is now being used by parents on their Smartphones. This capability gives you the opportunity to bring your parents closer to the services that you provide and give them access to class schedules and sign-ups.
The reality is that websites are not looked at unless there is a reason to go there. An unscheduled event or a notice that class fees are due can be posted, but unless a client goes there, this information goes unnoticed. And even when people are using websites, seventy percent (70%) of that traffic is happening through mobile devices.
We’re happy to be working with Jackrabbit to help customers put the power of mobile apps to work for their gyms. We’re gaining valuable experience integrating Jackrabbit into our app features. We provide Smartphone Access to Jackrabbit’s customer portal that allow parents to:
- View available classes and events
- Enroll students with a few clicks
- Pay their bill
- Manage auto-pay
- Manage student information
- View student skills, absences, etc.
Using your mobile app, parents have immediate access to control their information at your gym and can even more quickly and easily take time-consuming tasks out of your staff’s hands. Technology allows you to lower office overhead and to place your staff where they want to be, in the gym.
What are other benefits of developing a mobile app?
Exposure 24/7. Your brand is always on your customer’s smartphone.
Push Communication. Push notifications to your customers.
Unlimited Custom Content. Create whatever you want whenever you want via the App Management Dashboard.
Social Media Integration. Open a window for using Facebook photos, Google Calendars, Google Forms, YouTube, and more through your App.
Stat Tracker. Let team kids track their event scores and view progress as a graph.
Bonus Features. Use native maps, email, call buttons and user photo share through your App.
“I believe that the mobile app is a powerful customer service tool for us to use in making everything at our studio easy for parents to do. And by do so, we earn their loyalty and win their appreciation for accommodating their needs and preferences.”
Erica Leanna, Platinum Dance Center, Edina, MN
Read more about Erica’s experience developing Platinum Dance Center’s mobile app.
Today is all about accessibility and Smartphones make that happen. Your app allows your parents to use their Smartphone for the activities that they spend much of their time doing anyway – but through your app your gym is always in front of them.
Your own mobile app basically puts your gym in your parents’ purses or pockets. You’re doing the best possible jobs at making it quick and easy to do business with you.
“The Mobile App has been a game changer for many reasons. The app has definitely been a ROI for Barron Gymnastics. It is fully integrated with Jackrabbit. The mobile app has made registration convenient for our customers. Our customers can register for all classes and special activities. It is a very quick and easy process. Our results have exceeded what I ever thought an app had to offer.”
Scott Barron, Barron Gymnastics, St. Louis, MO
Read more about Scott’s experience developing Barron Gymnastics’ mobile app.
“Making your services easily available to your customer is exactly what an app does. Mobile devices are the leading tool that parents are using to run their lives. An app turns their phones into an instant connection to our business.”
Mardi Obray, Peak Kids, Brigham City, UT
Read more about Mardi’s experience developing PeakKids’ mobile app.
“We’re thrilled to have an app for our parents and we’re excited that the app developed with Mobile Inventor is so closely integrated with Jackrabbit. It puts registration, class and payment capabilities in the pockets of our parents and opens up a pipeline for direct communication with them. It’s very powerful.”
J Orkowski, Gymfinity, Fitchburg, WI
Read more about J’s experience developing Gymfinity’s mobile app
“Mobile Inventor helped us understand that it isn’t reasonable to believe that a new customer would search for our app, download and use it to interact with you. That helped us to focus on what our existing customers need.”
John Kirk, Little Otter Swim School, Matthews & Huntersville, NC
Read more about John’s experience developing Little Otter’s mobile app.
Together, Jackrabbit and Mobile Inventor can offer any facility the ability to greatly improve customer service by providing everything that can be done at the front desk through the Smartphone.